Boost Zone BD operates the website boostzonebd.com and provides digital services, including TikTok Coins and Video Boost packages.

We respect your privacy and are committed to handling your personal information responsibly. This policy applies to information collected through our website, checkout forms and customer-support channels.

Depending on how you interact with our website, we may collect the following information:

• Your name, phone number and WhatsApp number.
• Your email address and account information.
• Billing details and order-related information.
• Payment method, transaction ID or payment confirmation.
• TikTok username, profile information or valid video link required to complete an order.
• Messages and information sent through customer support.
• IP address, browser type, device type and website activity.
• Cookie and session information used by WordPress and WooCommerce.

Please provide only the information necessary to complete your order. We do not recommend sharing your social-media password through public messages or unsecured channels.

We may use the information we collect to:

• Process, verify and complete your orders.
• Provide purchased digital services.
• Communicate order status and service updates.
• Respond to questions, complaints and support requests.
• Verify payments and prevent fraudulent transactions.
• Maintain customer accounts and order histories.
• Improve our website, services and customer experience.
• Meet legal, accounting and security obligations.

Payments may be completed through mobile financial services, banks or third-party payment gateways. Payment providers may process information according to their own privacy policies and security procedures.

We may retain transaction references, payment confirmation and order totals for verification, accounting, refund and fraud-prevention purposes. We do not intentionally store complete bank-card numbers or account PINs on our website.

Our website may use cookies and similar technologies to keep your cart active, remember preferences, maintain login sessions, understand website performance and improve the shopping experience.

You may control or delete cookies through your browser settings. Disabling essential cookies may prevent certain website features, including the cart or checkout, from working correctly.

We do not sell or rent your personal information. We may share limited information only when necessary with:

• Payment providers used to verify or complete transactions.
• Hosting, security, analytics and website-service providers.
• Service partners required to fulfil a purchased order.
• Professional advisers where reasonably necessary.
• Government or legal authorities when required by applicable law.

Service providers receive only the information reasonably required to perform their assigned functions.

We retain personal information only for as long as it is reasonably necessary for order fulfilment, customer support, accounting, fraud prevention and legal obligations.

• Order and transaction records may be retained for up to five years.
• Customer-support communications may be retained for up to two years.
• Account information remains available while the account is active.
• Technical logs and cookies may be retained for shorter periods based on system settings.

Information may be deleted or anonymized when it is no longer required, unless continued retention is legally necessary.

We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, loss, misuse or disclosure.

However, no online system or transmission method is completely secure. Customers should use strong passwords, protect their devices and avoid sharing sensitive information through unsecured channels.

Subject to applicable requirements, you may contact us to:

• Request a copy of the personal information we hold about you.
• Correct inaccurate or incomplete personal information.
• Request deletion of eligible personal information.
• Withdraw consent where processing is based on consent.
• Ask questions about how your information is handled.

We may need to verify your identity and retain certain transaction information when required for security, accounting or legal purposes.

Our website may contain links to third-party websites, payment services or social-media platforms. Their privacy practices are controlled by their own policies, and Boost Zone BD is not responsible for how those third parties handle information.

Boost Zone BD is an independent service provider and is not officially affiliated with, endorsed by or sponsored by TikTok or its parent companies.

Our services are not intended for children who are not legally permitted to make online purchases. If you are under the legal age required in your location, please use our services only with permission and supervision from a parent or legal guardian.

We may update this Privacy Policy when our services, website features or legal obligations change. The revised version will be published on this page with an updated effective date.

We encourage customers to review this page periodically to remain informed about how their information is handled.